Clear Shipping Terms From Order to Delivery.

Where We Ship

YardMansion primarily ships orders within the United States. Shipping availability depends on the product, manufacturer, warehouse location, carrier coverage, and delivery destination.

Certain products may have geographic shipping restrictions. If we are unable to ship an ordered product to your destination, our team will contact you regarding available options.

Free Shipping

Free shipping is available on select eligible products and orders within the continental United States.

Free shipping availability may vary based on:

• Product size and weight.
• Manufacturer or warehouse location.
• Delivery ZIP code.
• Residential or commercial delivery requirements.
• Liftgate, limited-access, or other special freight services.

If additional freight or delivery charges apply, they may be shown at checkout or communicated to you before fulfillment.

Order Processing

Processing time begins after your order has been received and payment has been successfully authorized.

Many in-stock products may leave the applicable warehouse within approximately 1–5 business days. Some products may ship sooner, while made-to-order, backordered, special-order, or manufacturer- fulfilled items may require additional processing time.

Processing estimates do not include weekends, holidays, carrier transit time, or delays outside our reasonable control.

Estimated Delivery Times

Delivery estimates depend on the product, carrier, shipping method, warehouse location, and destination.

Any processing or delivery timeframe provided by YardMansion is an estimate unless expressly stated otherwise.

Carrier delays, severe weather, supply chain disruptions, holidays, incorrect address information, appointment scheduling, or other circumstances may affect actual delivery timing.

Tracking Information

When tracking information is available, it will generally be sent to the email address associated with your order after the shipment has been prepared or transferred to the carrier.

Tracking activity may take time to appear after a label is created, particularly for freight shipments.

Freight & Oversized Equipment

Car lifts, cabinet systems, golf equipment, and other large products may ship by LTL or another freight service rather than a standard parcel carrier.

Freight delivery may require additional coordination before arrival.

• The carrier may contact you to arrange a delivery appointment.
• Residential shipments may require liftgate service.
• Standard freight delivery is generally curbside unless another service is specifically arranged.
• Inside delivery, installation, unpacking, or placement is not included unless expressly stated.
• Commercial destinations should disclose whether a loading dock or forklift is available when relevant.

Residential Freight Delivery

Residential freight shipments are generally delivered to a suitable curbside location accessible to the carrier.

Customers are responsible for ensuring that the delivery location can safely accommodate the freight vehicle and for arranging any assistance needed to move equipment after curbside delivery.

Commercial Delivery

Commercial deliveries may be shipped to businesses, warehouses, workshops, or other qualifying commercial locations.

If a loading dock or forklift is available, please provide this information when requested. It may affect the freight service required for delivery.

Freight Terminal or Warehouse Pickup

Freight-terminal or warehouse pickup may be available for certain products or shipments.

Pickup availability must be confirmed before traveling to a warehouse or terminal. Do not arrive at a fulfillment location without confirmed pickup instructions.

Receiving & Inspecting Your Shipment

Customers should inspect all freight shipments carefully before signing the carrier's delivery documentation whenever reasonably possible.

When your shipment arrives:

• Inspect the pallet, packaging, cartons, and visible product surfaces.
• Look for holes, crushing, tears, missing packaging, or other visible damage.
• Take clear photographs of any visible damage before unpacking when possible.
• Note visible damage on the carrier's delivery receipt where appropriate.
• Keep packaging materials until you have confirmed that the shipment is complete and undamaged.

Missing or Incorrect Items

If your shipment is missing components or you receive an incorrect product, contact our support team promptly.

Please provide your order number, product information, photographs when relevant, and details about the missing or incorrect items so we can investigate with the applicable warehouse, carrier, manufacturer, or supplier.

Shipping Address Accuracy

Customers are responsible for providing a complete and accurate shipping address at checkout.

Incorrect or incomplete address information may cause delivery delays, additional carrier charges, rerouting costs, or return of the shipment.

If you discover an address error, contact YardMansion as quickly as possible. Address changes cannot always be completed after a shipment has entered processing or been transferred to the carrier.

Address Changes After Shipment

Once an order has shipped, address changes or carrier rerouting may be restricted or may result in additional charges.

YardMansion cannot guarantee that a delivery address can be changed after fulfillment has begun.

Failed or Refused Deliveries

Customers should be available for scheduled freight appointments and provide reasonable access for delivery.

Additional carrier charges may result from:

• Missed delivery appointments.
• Repeated delivery attempts.
• Incorrect shipping information.
• Refused shipments without prior authorization.
• Storage or redelivery requirements.
• Unavailable or inaccessible delivery locations.

Where permitted, such costs may be the responsibility of the customer if caused by circumstances within the customer's control.

Order Changes & Cancellations

If you need to change or cancel an order, contact YardMansion as soon as possible.

We cannot guarantee cancellation after warehouse processing has begun, a shipping label has been created, or the product has been transferred to a carrier.

Orders that have already shipped may be subject to the applicable return process rather than cancellation.

Backorders & Manufacturer Delays

Inventory information may change because many products are fulfilled through manufacturers, distributors, and multiple warehouse locations.

If an ordered item is delayed or becomes temporarily unavailable, we may contact you with an updated estimated timeframe or other available options.

Carrier & Weather Delays

Once a shipment is in transit, delivery may be affected by circumstances outside YardMansion's reasonable control, including:

• Weather events.
• Carrier network delays.
• Natural disasters.
• Road or transportation disruptions.
• Labor interruptions.
• Peak shipping periods.
• Government or emergency restrictions.

YardMansion will provide reasonable assistance when possible, but carrier transit estimates are not guarantees.

Returns Related to Shipping

Shipping-related returns are subject to the applicable YardMansion return terms and any manufacturer-specific requirements.

Do not return freight or oversized equipment without receiving return authorization and instructions first.

Please review our Returns & Refunds Policy for additional information.

Shipping Questions Before Ordering

If you are purchasing large equipment or have special delivery requirements, we recommend contacting us before ordering.

Helpful information to provide includes:

• The product you are considering.
• Your delivery ZIP code.
• Whether the destination is residential or commercial.
• Whether a loading dock or forklift is available.
• Any known access restrictions.

You can also review our Shipping & Delivery page for a customer-friendly overview of the delivery process.

Contact YardMansion

For shipping, freight, tracking, or delivery questions, contact our customer support team.